Reliable NEMT for Austin's skilled nursing facilities.
Reduce missed appointments. Take transportation off your nursing staff’s plate. Give residents the dignified, on-time ride they expect. Zyvra is the private-pay NEMT partner for SNFs across Travis County.
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Your nursing staff shouldn’t be your transportation department
Missed dialysis. Late return from cardiology. A van that didn’t show. Every transportation hiccup pulls a charge nurse off the floor and chips away at resident satisfaction — not to mention the audit trail your DON has to reconstruct after the fact.
With Zyvra as your facility’s NEMT partner, transportation becomes one less thing your team has to manage. We pre-book recurring appointments, send SMS status updates to your charge nurse, and handle door-through-door transport so residents arrive on time and return safely. Your team focuses on the clinical care that only your team can do.
The full mix of resident transportation
Recurring appointments
Dialysis (3x/week schedules locked in) Wound care, infusion, oncology Recurring physical and occupational therapy One-time appointments
Specialist visits and consultations
Pre-op and post-op visits Imaging (MRI, CT, X-ray)
Hospital transitions
Acute hospital admissions Hospital discharge returns to facility
Inter-facility transfers
Family-arranged outings Religious services and family events (private pay) Funeral attendance and quality-of-life trips
Three things that matter most for skilled nursing
1. Private-pay model means scheduling certainty
We don't depend on Medicaid managed care broker authorizations. Your facility books trips directly through our portal — confirmed pickup times, confirmed drivers, confirmed arrival within minutes. No more last-minute scrambling because a broker reassigned the trip to a different vendor.
2. Built around facility workflows
Recurring appointment templates that lock in MWF dialysis schedules. Charge-nurse SMS notifications on pickup and return. Consolidated monthly invoicing instead of per-trip paperwork. Bambi-powered logistics that integrate with how your nursing team actually works on the floor.
3. Drivers trained for nursing populations
Every Zyvra driver is professionally trained in patient sensitivity, securement protocols, and the specific needs of geriatric, post-acute, and high-acuity residents. We assign consistent drivers to your facility whenever scheduling allows — your residents see familiar faces, not a different stranger every week.
Built to handle the SNF mix
Wheelchair NEMT
ADA-compliant lifts, four-point securement, the most common SNF transportation type.
Stretcher NEMT
For non-ambulatory residents, post-surgical patients, and high-acuity transitions.
Ambulatory NEMT
For residents who walk with minimal assistance — therapy and specialist visits.
Broda Traversa Transport Chair
Specialty positioning for residents with pressure-relief needs, postural support requirements, and high-acuity transport situations where dignity and safety both matter.
What to ask any NEMT provider before you commit:
If you’re evaluating transportation vendors, here’s the checklist that separates real partners from commodity providers.
- Do you sign BAAs and operate HIPAA-compliantly?
- What’s your liability insurance limit?
- What’s your on-time performance rate?
- Do you have backup capacity if a driver calls out?
- How do you handle facility billing — per-trip or consolidated?
- What’s your process for residents with cognitive impairment or behavior issues during transport?
- Do you assign consistent drivers, or does it rotate?
- What’s your response time for same-day urgent trips?
We can answer all eight. Most commodity NEMT providers can answer two or three. The gap is the difference between a transportation vendor and a transportation partner.
What SNF partners can expect
On-time performance
We aim for 95%+ on-time pickups. Each missed window is logged and reviewed.
Consistent drivers
We assign drivers to your facility consistently whenever scheduling allows. Familiar faces matter for resident dignity and safety.
Charge nurse communication
SMS updates to your charge nurse at pickup, en-route, and return. Your floor knows where every resident is.
Backup capacity
Driver call-outs and vehicle issues are covered by reserve capacity. Residents' rides don't depend on a single driver showing up.
HIPAA from day one
BAA executed at partnership setup. Drivers trained in PHI handling.
Dedicated account manager
One human contact for your DON, charge nurses, and family services lead.
Talk to us about your facility:
Tell us about your monthly trip volume, resident mix, and current transportation challenges. We’ll outline what a partnership looks like — service area, vehicle types needed, response-time SLAs, and what onboarding involves.
Or call our partner relations line at (737) 271-9474.